The journey to true Programmatic DOOH  is well underway, but how far down the road we are remains uncertain, says BackLite Media's James Harrison

A question that has been buzzing around in my mind for the past few years. Culminating in a panel at The Campaign Middle East OOH Breakfast Briefing:where I had the opportunity to interview four of the leading minds in the world of Programmatic Digital Out of Home (PrDOOH).

In my mind, the journey to true Programmatic DOOH  is well underway, but how far down the road we are remains uncertain. Will we ever reach a point where the promise of seamless, fully integrated programmatic OOH is realised? That’s still up for debate.

For now, perhaps it’s best to sit back and enjoy the ride. The headlines have been full of bold predictions and impressive claims about the size of the global Programmatic DOOH market, with regions competing to outshine one another. But amidst all this noise, are we even speaking the same language? Are we discussing Automation—the streamlining of processes—or have we truly stepped into the nuanced and complex world of Programmatic Digital Out of Home?

To explore this, let’s rewind to the start of the journey. Along the way, we’ve picked up valuable lessons, tackled difficult questions, and discovered some answers. In the context of the UAE market, this journey has been particularly unique. Although we entered the race later than many others, we’ve managed to catch up at an impressive pace, learning from pioneers in more mature markets. From the outset, it was clear: we needed to embrace digital transformation, harness the power of data, and embark on a mission to educate—not only ourselves but also our customers. But why? If the traditional ways of doing things weren’t broken, why devote years to rethinking and reshaping them? This isn’t about fixing something that didn’t need repair; it’s about evolving the Out-of-Home (OOH) landscape, ushering in a new era of transparency, efficiency, and innovation.

‍

Journey to Programmatic DOOH: Key Challenges

The leap forward in recent years has been remarkable. New standards in reporting and data transparency have transformed OOH into a more accountable medium. Questions that once plagued the industry are now being answered, although not without challenges:

• “OOH isn’t measurable.”
  Traditional OOH relied heavily on estimates and general audience data. With PrDOOH, advanced audience analytics, and integration with third-party platforms, we’re now seeing measurement capabilities that can stand alongside digital and TV metrics. But the question remains: are the data standards consistent globally, or are we still fragmented?
• “OOH isn’t flexible.”
  Static media placements were locked in for weeks, sometimes months. With PrDOOH, campaigns can now be activated, paused, or adjusted in real-time, responding to changing conditions such as weather, audience movement, or breaking news. Is this flexibility uniform across all markets, or is it still limited by infrastructure in certain regions?
• “OOH isn’t easy to buy.”
  The fragmented nature of OOH buying made it daunting for advertisers. PrDOOH is simplifying this process by creating marketplaces that integrate inventory from multiple operators. However, if not all media owners are on board, is it still effective? Are there still barriers in terms of integration and accessibility?
• “OOH isn’t targeted.”
  Historically, targeting in OOH was broad—location-based and demographic-focused. With data-driven PrDOOH, advertisers can now use behavioural, contextual, and even first-party data to refine their campaigns. The question is, are we leveraging this potential fully, or are we merely scratching the surface?

Programmatic DOOH: The benefits and the big question

A critical question must be addressed is how we define PrDOOH and distinguish it from Automation. Automation in OOH refers to the use of technology to streamline workflows—reducing manual processes and speeding up operations (@ Andy Hamblin). Programmatic, on the other hand, is about leveraging real-time data and technology to buy and deliver ads dynamically, often using algorithms to optimise placement and timing.

The Benefits
‍

• Enhanced efficiency: Reduces lead times and manual intervention.
• Greater targeting precision: Allows brands to reach specific audiences based on data insights.

• Improved accountability: Offers metrics and reporting akin to online advertising.
• Real-time flexibility: Adjust campaigns on the fly to match shifting conditions or priorities.

But here’s the crux: do we genuinely need PrDOOH, or is it something we’ve convinced ourselves we want because it’s the next big thing? For many markets, traditional OOH still delivers exceptional results. The real value of PrDOOH lies in its ability to bridge the gap between traditional outdoor and the digital ecosystem, making OOH a more integral part of omnichannel strategies.

As we forge ahead, the UAE market has an exciting opportunity. By building on its digital infrastructure and focusing on education, transparency, and collaboration, we can shape a version of PrDOOH that not only meets global standards but sets new benchmarks. The journey isn’t over, and perhaps it never will be—because evolution, by its nature, has no final destination. What matters is how we navigate the twists and turns ahead, and how effectively we address the challenges that remain.

So, are we there yet? Not quite. But maybe the journey itself is the destination. Let’s keep asking the hard questions and finding answers as we go.
‍

The journey toward true pDOOH is ongoing, and while there are bold claims about the global market size, it remains uncertain how far we are in seamlessly integrating programmatic into Out of Home (OOH) advertising. In the UAE, we have made significant progress by learning from established markets and embracing digital transformation, data utilisation, and education. This shift is crucial for evolving the OOH landscape into one that prioritises transparency, efficiency and innovation.

Recent advances in reporting standards have improved accountability in OOH advertising, and while challenges remain, key questions are gradually being addressed:

• Measurability: Traditional OOH relied on estimates. pDOOH enables advanced audience analytics and third-party data integration, enhancing measurement capabilities. However, consistency in data standards globally is still a concern.
• Flexibility: Static media placements were locked for weeks. pDOOH allows real-time adjustments based on changing conditions. But is this flexibility uniform across all markets?
• Ease of buy:  The fragmented nature of OOH buying can be daunting. pDOOH simplifies this via integrated marketplaces, but effectiveness may be hindered if not all media owners participate.
• Targeted: Historically broad targeting has evolved. pDOOH enables data-driven targeting, but are we maximising this potential?

A key question is how to define pDOOH and distinguish it from automation. In Out-of-Home (OOH) advertising, automation streamlines workflows and reduces manual tasks, while programmatic advertising uses real-time data to dynamically purchase and deliver ads, optimizing placement and timing through algorithms.

Benefits of pDOOH:

• Enhanced efficiency: Reduces lead times and manual intervention.
• Greater targeting precision: Allows brands to reach specific audiences based on data insights.
• Improved accountability: Offers metrics and reporting akin to online advertising.
• Real-time flexibility: Adjust campaigns on the fly to match shifting conditions or priorities.

Ultimately, the UAE market has a unique opportunity to leverage its digital infrastructure by focusing on education and collaboration. In 2025, the journey toward effective pDOOH will accelerate  by engaging with challenges and leveraging the benefits.

‍

Next year’s OAAA OOH Media Conference will take place May 5-7, 2025 in Boston and registration is now open.

The event, themed ‘The Power of Presence‘ will spotlight out of home’s unmatched ability to unify communities, amplify cross-channel campaigns, and drive brand growth by creating authentic connections in a hyper-connected world.

The conference will bring together a who’s who of marketing powerhouses, bold creative thinkers, and brand leaders to reimagine the role of OOH in the modern marketing mix.

The speaker lineup already includes:

• Todd Kaplan, Chief Marketing Officer, Kraft Heinz North America
• Jeanniey Walden, Chief Marketing Officer, Rite Aid
• Caitlin Mack, VP of Marketing, LesserEvil
• Jason Dorsey, Generational researcher and best-selling author
• Terry Kawaja, Founder and CEO, LUMA Partners

“The OOH Media Conference is a cornerstone event for our industry, and brings together leaders from across the marketing ecosystem to share ideas, shape the future, and showcase the unmatched power of out of home advertising,” said Anna Bager, President and CEO of OAAA, “It’s also an opportunity to align our collective vision and demonstrate the transformative role OOH plays in driving growth for brands and delivering real value to communities. This event is where connections are made, ideas take shape, and the future of advertising is defined.”‍

‍

Highlights of this year’s agenda include:

• Dynamic keynotes from leading industry voices who are shaping the future of advertising and redefining consumer engagement.
• Future-focused panels exploring the latest trends in creative storytelling, measurement, and the intersection of OOH with retail media, digital, and connected TV.
• Unparalleled networking opportunities designed to spark meaningful connections with industry leaders, peers, and partners.

Set in Boston’s vibrant Seaport District, the conference provides the perfect backdrop to experience one of the city’s most innovative and inspiring neighborhoods while bringing together leaders from across the marketing and media spectrum.

Registration can be found here.

‍

Registration is now open for the World Out of Home Organization Annual Congress to be held in Mexico City from June 4-6, 2025. This is the first time the WOO Annual World Congress has visited Latin America and follows a successful first visit to Asia for the 2024 Annual Congress in Hong Kong, attracting over 500 delegates.

Helping to host the 2025 event will be ALOOH, the trade body representing Out of Home in the region. ALOOH was formed in 2018 and both Gabriel Cedrone (ALOOH President) and Guillermo de Lella (ALOOH General Manager) serve on the WOO Board.

WOO President Tom Goddard says: "Our Annual Congress's first visit to Latin America, will break new ground in a dynamic, fast-growing multi-country market and endorse the brilliant work ALOOH is doing to establish a strong regional network representing the various national associations.

"Mexico City is a fantastic venue for Congress and another important occasion in the coming together of the global Out of Home industry. We look forward to welcoming delegates from The Americas and our 100+ International markets, for what we expect will be our largest ever event."

Click here to register for the congress.

‍

The powerful collaboration between BackLite Media and Viola Outdoor has already achieved unparalleled results. We proudly showcase the latest success in our programmatic DOOH offering with the Etihad Airways campaign, running seamlessly across BackLite Media and Viola Outdoor assets in Dubai and Abu Dhabi.

This campaign sets a new benchmark for precision-targeted advertising, leveraging iconic digital locations like Viola Outdoor's Vision Network and The Pointe at Al Reem alongside BackLite Media's Digital Icons and The Curve at Al Qana.

By strategically placing digital screens in high-traffic areas, the joint digital inventory of our two brands ensures maximum visibility and impact for advertisers, setting a new standard in the region's Programmatic DOOH advertising ecosystem. This launch marks a significant milestone in the UAE's journey toward becoming a global Programmatic Digital Out-of-Home advertising leader.

We're changing how brands connect with audiences using real-time data and dynamic digital displays, creating more meaningful interactions. Leveraging the latest technology and user-centred design, PrDOOH offers a seamless experience for deploying and monitoring ads across our network of digital screens, whether in urban environments, retail spaces, and destinations.

With this campaign, we are proud to launch the UAE's first-ever nationwide Programmatic Digital Out-of-Home (PrDOOH) network, revolutionising the advertising landscape across key locations in Dubai and Abu Dhabi. This cutting-edge network leverages advanced technology to deliver targeted, data-driven campaigns, providing unparalleled reach and engagement opportunities for brands.

‍

Creative consultant Dino Burbidge explored Out of Home creative at the World Out of Home Organization's Europe Forum in Milan earlier this month.

Burbidge, who has been one of the most popular speakers at recent WOO Global Congresses according to audience feedback, is a creative consultant specialising in the intersection of creativity and technology, a key issue in digital OOH especially.

He suggested that creative is critical, the next most important element in a campaign is sheer brand size, adding effectiveness and profitability. But not all OOH creative is created equal and he outlined the science and practical tips required to create effective campaigns.

WOO CMO Richard Saturley says: "Dino has brought an added dimension to our Global Congresses, most recently in Hong Kong, and we're delighted to welcome him to our regional Europe Forum. We all recognise that creative is important but it's notoriously difficult to pin down. Dino did just that with his unique combination of creative coalface experience and understanding of the behavioural science in Out of Home."

‍

The Campaign Breakfast Briefing: Out of Home 2025 brought together experts across brand, media agencies, media owners, and adtech at The Westin Dubai Mina Seyahi on Nov. 22 to discuss OOH challenges and future trends.

The OOH industry has not only claimed its spot as a credible and highly effective form of traditional advertising, driving brand consideration, purchase intent, and business outcomes, but it has also been chosen by consumers as a highly trusted medium, given its permanence and placement within the natural urban landscape.

Advancement in digital technologies, the move towards standardised measurement, and the dawn of programmatic in the Middle East are transforming OOH into a precision-targeted medium, permitting for far more personalised and relevant campaigns and offering greater flexibility and efficiencies within the industry.

To discuss all this and more, a room brimming with experts – from client-side marketers to media and creative agencies, media owners and suppliers, and measurement and adtech players – gathered at The Westin Dubai Mina Seyahi on 22 November 2024 for the Campaign Breakfast Briefing: Out of Home 2025.

Panel 2 – Is the journey to programmatic just as valuable as the destination?

The panel discussion shifted gears at the event with a conversation around programmatic, delving into the journey towards programmatic.

The panel, moderated by James Harrison, Chief Product Officer, BackLite Media, welcomed on stage Andrew Hamblin, Chief Revenue Officer, LDSK; Ashnee Thacker, Senior Account Manager, The Trade Desk; Yasmine Al-Turk, Advanced DOOH & Digital Supply Lead, GroupM MENA; and Sean Gadsby, Head of Programmatic, BackLite Media.
‍

‍
Panelists discussed the technology ecosystem, including Demand-Side Platforms (DSPs), Supply-Side Platforms (SSPs), data integration, and what it would take to unlock the true benefits of programmatic DOOH. The speakers agreed that the future of OOH is definitely programmatic but openly stated the a need for more (and better) digital inventory – and collaboration between DOOH players – to reach the “critical mass” needed for programmatic. Scale is lacking despite client demand, they said, but shared how sector-wide collaboration between the likes of Elevision, JCDecaux, BackLite Media and others are slowly turning the possibility into a reality.

‍

‍

If done right, the industry can open up avenues to use multiple triggers based on multiple data sources to get really granular with targeting, promising greater speed, flexibility efficiencies, as well as agility within MMM. But before people get their hopes too high, the industry needs to jump over the hurdles of education, fragmentation, standardisation, data quality and recognised attribution.

‍

"Pairing with digital platforms amplifies exposure and drives higher ROI. Within the Multiply Group’s media vertical, our strength lies in offering diverse solutions that meet clients’ needs," says, Viola Outdoors, Ahmed Emam.

‍

What makes OOH remain one of the most effective forms of traditional advertising?

OOH advertising thrives by effectively reaching broad urban audiences and boosting brand awareness and market share. Pairing with digital platforms amplifies exposure and drives higher ROI. Within the Multiply Group’s media vertical, our strength lies in offering diverse solutions that meet clients’ needs. Our media reaches a broader population and offers a grand scale to provide a multi-city solution, delivering the highest value through tailored media plans. Our unique locations and network of high-impact products across Dubai and Abu Dhabi, complemented by high-quality creative and data-driven strategies, make OOH irreplaceable for brands seeking to connect deeply with their audience. This combination of teams and resources allows us to respond to client needs more effectively, offering large-scale campaigns that deliver significant impact.

‍

Is OOH undergoing a creative renaissance against stereotypes and visual clutter?

Absolutely, and within the Multiply Group’s media vertical, our teams are driving that creative renaissance. We’ve expanded our inventory and innovative capabilities by combining expertise from different sectors, ensuring that brands break through visual clutter with meaningful, high-quality campaigns. We scale these creative approaches to reach a broader audience within the main arteries and high-density communities. This dual approach enables us to deliver more custom, immersive brand experiences, whether focused on premium markets or mass reach.

The creative renaissance in OOH is about using technology, design, and storytelling to deliver campaigns that are not just seen but remembered. We are a unified group at the forefront of that movement.

How does OOH perform at every stage of the marketing funnel?

OOH has proven effective across all stages of the marketing funnel. Within the Multiply Group’s media vertical, we leverage our combined inventory—our high-impact platforms offer unparalleled visibility for brand awareness. Iconic placements provide prime spots for brands looking to establish their identity, while a broader network helps reach an extensive, diverse audience. Further down the funnel, dynamic content and data integration allow us to engage specific audiences at the consideration stage, driving deeper interaction. This multi-funnel approach positions OOH as a critical component in any marketing strategy, ensuring that brands can engage consumers from awareness to conversion.

‍

What are the top demands from brands and clients in 2024?

In 2024, brands will increasingly demand flexibility, personalisation, and digital innovation from their OOH campaigns. They want seamless integration with digital platforms, programmatic buying, and the real-time adjustment of content. We can deliver precisely that with the combined strength of Multiply Group’s media vertical. Our innovative and focused solutions complement the ability to scale campaigns and reach a broader population. This ensures that we meet the needs of every client, whether they require a premium campaign or a wide-market solution. By merging our capabilities, we offer more tailored, multi-city solutions that provide the highest value to the market and become the most resilient and comprehensive offering for any client.

‍

‍

AI-driven tools are allowing us to run smoother campaigns and deliver better client results, says BackLite Media's James Harrison.

‍
What OOH innovation has excited you the most recently and why?

One of the most creatively-inspiring innovations I want to see more of is the use of augmented reality (AR) in OOH advertising. AR adds a layer of interactivity and immersion that traditional ads can’t match. Imagine billboards that allow passersby to interact with virtual objects or characters overlaid on the real-world scene through their smartphones. This technology grabs attention and creates memorable experiences that enhance brand recall and engagement. It’s a fascinating blend of creativity and technology, reshaping how brands connect with their audiences in the physical world.

Are audience analytics and programmatic DOOH changing the advertising landscape?

At BackLite, we’ve integrated our inventory with global supply-side platforms (SSPs). By leveraging real-time data through AdMobilize and mobility data through Streach, we can precisely analyse foot traffic, demographics, and behavioural patterns. This enables us to create more personalised, relevant campaigns that engage specific audiences. Clients have realised that the programmatic DOOH allows for real-time optimisation and ensures that brands can maximise their reach and ROI with data-driven decisions. The acquisition by Multiply Group allows us to do something that couldn’t be done before: create scale, which is the lifeblood of PrDOOH; we can now offer massive reach across Dubai and Abu Dhabi.

Is AI making a marked difference regarding creative and operational efficiencies within the OOH space?

Yes. I can confirm that it’s here and assisting us in predicting traffic flows with AdMobilize, analysing content to enhance creativity with Neurons, and gauging attention through eye tracking to optimise content in real-time through AdMobilize and Broadsign. This opens new possibilities for brands to deliver more relevant and engaging messages. From an operational perspective, AI-driven tools are helping us streamline processes such as inventory management, media planning, and audience targeting. It’s allowing us to run smoother campaigns and deliver better client results.

How have digital technologies enhanced measurement capabilities?

They have been providing more precise and detailed data on campaign performance. We gain better insights into viewer demographics, engagement duration, and post-interaction behaviours through advanced audience tracking, location-based data, and integrated third-party platforms. These improved measurement tools enable us to deliver transparent reporting to clients, allowing them to grasp the direct impact of their campaigns and make real-time adjustments for optimal outcomes. This heightened accountability and data accuracy have transformed OOH into a vital component of every integrated marketing strategy.

‍